Returns & Exchanges
At Afrozeh International, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a seamless 14-day return and exchange policy for all unworn items with original tags attached.
Initiate Request
Contact our customer support team or visit our online portal within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund or exchange.
Shipping the Item
Affix the provided return label to your package and drop it off at any authorized courier location, ensuring you keep the tracking receipt for your records.
Quality Inspection & Refund
Once our quality control team verifies the condition of the returned luxury garment, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing